For optimal performance, please ensure that you have the latest Meter Driver software installed.

Before installing the latest Meter Driver, please ensure that you have OneTouch® Diabetes Management Software v2.2 or higher installed. The Meter Driver Software requires one of the following operating systems: Windows® 2000 Professional (SP4 or above), Windows® XP (SP2 or above) Home and Professional (SP2 or above) or Windows Vista™, 32-bit versions only.

If you have any questions, contact LifeScan's Data Management Line at 800 382-7226 Monday - Friday 5:00 A.M. - 6:00 P.M. Pacific Time.

Approximate File Size: 12.3 MB

Estimated Download time *
13 minutes and 26 seconds over a dial-up connection
2 minutes and 14 seconds over a DSL connection
10 seconds over a cable modem.

* Estimates only. Actual download time depends on connection speed provided by your Internet service provider (ISP) during the time of file transfer

Instructions for Download and Installation

1. First ensure that OneTouch® Diabetes Management Software (including SnapShot™for the healthcare professional versions) is not running during the installation of this software update.
   
2. Choose the Download link and select "Open" in the File Download dialog box.
   
3. You will be presented with InstallShield instructional messages. Follow these instructions.
   
4. Once installation is complete, you can begin using your meter with OneTouch® Diabetes Management Software.
   

1. Open the "Control Panel" and choose the icon for "Add/Remove Programs."
   
2. Locate and highlight "Meter Drivers for OneTouch® Software." Select "Remove."
   
3. You will be presented with InstallShield instructional messages. Follow these instructions.
   It is recommended that you shut down all other running programs and reboot your PC.

Note to OneTouch® Ultra®2 Meter users: After installation of the Meter Driver, you may notice "ATE" on your meter display when attempting to download your meter. If this occurs, you will temporarily not be able to operate the meter or download your data. After two minutes, the meter will time-out and shut off and full function will be restored. To prevent this from happening in the future, remember to connect the USB Cable to your OneTouch®Ultra®2 Meter before selecting the Download Meter Button.

Note to OneTouch® Diabetes Management Software Pro Users: After installation of the Meter Driver, you may notice "ATE" on a OneTouch®Ultra®2 Meter display when attempting to download meter data while using the SnapShot® feature. This message may appear briefly and then the meter will download normally.

Note to OneTouch® Select™ Meter users: You may occasionally experience a communication error when attempting to download results from the OneTouch® Select™ Meter to OneTouch® Diabetes Management Software. The meter will start the download process but then the connection is interrupted. You may see the message "Unable to establish communications" on your computer screen. Simply begin the download process again.