Welcome to LifeScan.com's Kids' Clubhouse, the area of LifeScan.com designed specifically for kids! We recognize that children under age 13 deserve special protection, so this Children's Privacy Policy tells kids in the under 13 age group and their parents about how LifeScan.com collects, uses, and discloses individually identifiable information that it collects online from children under age 13 ("personal information"). We also want you to know about special rules regarding parental notice and consent that apply to personal information from children under age 13.

Kids: Please always check with your parents before providing any information through this or any Web site.

Parents: We care about your children's privacy. Please talk with your children about their use of this or any Web site and about what personal information they should disclose when using the Internet.

• What Information Do We Collect?
• How Do We Collect Information?
• How Do We Use Personal Information?
• Do We Share Personal Information with Third Parties?
• Our Promise to Parents
• Links to Other Web Sites
• Please Contact Us
• Changes to Our Children's Privacy Policy
• LifeScan's General Privacy Policy

What Information Do We Collect?
Like many Web sites, LifeScan.com collects information from its visitors, which can include children under the age of 13. In some areas of our site, such as our Feedback Form, Kids' Clubhouse Cookbook Survey and Travel/Role Model section, IN TOUCH Download, and Meter Warranty Registration, we collect personal information. We use this information in a variety of ways: to register a product, respond to a question, send a visitor a requested item, improve our visitors' experiences at the site, and so on.

We do not condition (and are prohibited by law from conditioning) a child's participation on the child's disclosing more personal information than what is reasonably necessary to participate in an online activity. Required personal information is clearly marked as such (often with an asterisk). We may sometimes also ask for optional information to help us get to know our young visitors and provide them with information we think they may find of interest (including about product offerings). Whenever we collect optional personal information, however, we tell our visitors that they are not required to provide such information.

The types of personal information we may collect at this Web site from children under age 13 include: first and last name; home address; e-mail address; phone number; age/birthdate; gender; ethnicity; date of diabetes diagnosis; testing frequency; blood glucose meter usage; diabetes medications/insulin usage; product purchase information; and product serial number.

How Do We Collect Information?
We typically collect personal information at this Web site by asking for the information directly from our visitors in connection with various activities: Product Warranty Registration (for meters of software); Surveys to qualify for special promotions and product information, Requests for information or diabetes-related materials; Optional surveys to receive diabetes reference materials; and Feedback about our site, company or products.

LifeScan.com collects registration information so we can contact customers about product notifications or updates. Collecting this data also facilitates our compliance with FDA regulations. Although we retain customer records, anyone providing registration information can choose to not receive future mailings from LifeScan, or our Johnson & Johnson affiliates, by selecting the appropriate box on the registration form or by submitting a "Do Not Mail" request.

In order to participate in sweepstakes, contests, promotions, or other similar activities where the participant could receive something, we may ask for the participant's name, address, e-mail address, phone number, and meter serial number so that we can administer the activity, notify winners (as applicable), and provide the participant with the object of the activity (e.g., the prize, coupon, sample, literature, etc.). We may also ask for diabetes testing/usage information in connection with such activities, but we tell our visitors that they are not required to provide such information.

When our visitors complete registration forms or questionnaires, we ask for contact information, such as the visitor's e-mail address, as well as other information (age, state, preferences, and so on). Based on that information, we may send our visitor information that we think might be of interest from LifeScan or one of our affiliates. We will not, however, send such information if that visitor has clicked a box indicating that he or she does not want to receive such mailings from us.

In order to respond to a visitor's feedback or answer a question provided by a visitor, we ask for the visitor's contact information (e.g., e-mail address). All Feedback Form fields are optional, except for the subject line of the message (which helps us categorize the feedback so we can respond more efficiently). Although providing an e-mail message is also optional, we state on our Feedback Form that we cannot respond to a visitor's message without an e-mail message.

Like many Web sites, we also use "cookies," which are small text files that are stored on the Web site visitor's computer and gather and keep track of information related to the Web site visitor. This powerful technology can store the visitor's preferences and other information that can help us personalize information provided to the particular visitor. Cookies also help us review Web site traffic patterns and improve our Web site. Cookies technology is indirect or passive (meaning that you may not always realize that information is being collected). Although many Web site browsers are set to accept cookies, you can set your Web site browser to reject cookies, but this may prevent you from using some of the convenience features of this Web site. In any case, cookie or not, we want you to enjoy this Web site!

How Do We Use Personal Information?
We use personal information collected through LifeScan.com in a number of ways that are specified at the time that the information is requested. These ways include: responding to an e-mail question, selecting contest winners, fulfilling a requested transaction, and recordkeeping/product registration. We may sometimes analyze data that we collect in the aggregate to share with other Johnson & Johnson affiliates, business partners, and third parties regarding our Web site visitors (e.g., two-thirds of our visitors are over the age of eight; half of our registered visitors are boys). Such information can be important for a number of purposes, including research, marketing, advertising, developing Web site content for our visitors, attracting sponsors, and so on.

Do We Share Personal Information with Third Parties?
LifeScan.com does not rent or sell the personal information of children under age 13 that is collected via LifeScan.com. In order to provide the product or service requested by a Web site visitor, we do share personally identifiable information with our business partners (fulfillment houses, and delivery services such as UPS or the U.S. Postal Service). Moreover, as indicated above, we sometimes share personal information with our affiliates so that they can send information to our visitors that we think could be of interest to them. Any such affiliates with whom we share such personal information have agreed to maintain the confidentiality, security, and integrity of personal information provided to them and to comply with this Children's Privacy Policy. Our young visitors (or their parents) can choose to not receive future mailings from LifeScan or its affiliates, by selecting the appropriate box on the registration form or by later submitting a "Do Not Mail" request.

Our Promise to Parents
In most circumstances, we do not collect personal information directly from children under age 13. Instead, we will request that our Web site visitors under age 13 ask their parent to send the personal information being requested in connection with the particular activity. In such instances, we will typically ask that the child request the parent to send us an e-mail containing the requested information for the particular activity.

Before this Web site collects personal information from a child under age 13, we will:

(1) Provide the child's parent with notice regarding what personal information will be collected, used, or disclosed and what the parent's options are; and

(2) Obtain parental consent, except in the following circumstances:

• To respond to the child's one-time request (e.g., sending us a question via e-mail). In such instances, we will collect the child's e-mail address and then delete such contact information from our records after responding.
• To respond to a child's request to be contacted more than once (e.g., newsletters and contests). In such cases, we will make reasonable efforts to ensure that the parent receives notice after the initial response and before making any additional response to the child.
• To protect a child participant's safety on the Web site, in which case we will use reasonable efforts to provide the parent with notice, use the information collected (name and online contact information) solely for protecting the child's safety (and not attempt to recontact the child for any other purpose), and not disclose the information on the Web site.
• To protect the security or integrity of the Web site, take precautions against liability, or otherwise respond to judicial process or law enforcement inquiries (so long as the personal information is reasonably needed to do so).
• To help us provide notice to the parent or obtain parental consent in the first place. We will delete the name and online contact information of the parent and/or child from our records if parental consent is not obtained within a reasonable time following collection of the information.

A parent may review his or her child's personal information and have it deleted or changed by contacting CustomerService@LifeScan.com.

A parent is always free, whether initially or later on, to grant consent to the collection and use of his or her child's personal information while at the same time prohibiting disclosure of such information (whether sharing, selling, renting, or otherwise providing to third parties, or making publicly available in identifiable form by any means). The parent should contact CustomerService@LifeScan.com.

Links to Other Web Sites
LifeScan.com may contain links or references to other Web sites that we do not control and to which our Children's Privacy Policy does not apply. In some cases, these are links to sites that are directed to visitors over the age of 12. Please be sure to read the privacy policy of every Web site you visit. You are solely responsible for your interactions with such Web sites.

Please Contact Us
LifeScan, Inc. operates this Web site and collects or maintains any personal information in connection with this Web site with the assistance of Gage Communications. If you have questions or concerns regarding this Children's Privacy Policy or the use of children's information, please contact:
Name: LifeScan, Inc. Attn: Webmaster
Address: 1000 Gibraltar Drive, Milpitas, CA 95035
Phone number: 800 227-8862
Fax number: 408 942-3670
E-mail address: CustomerService@LifeScan.com

Changes to Our Children's Privacy Policy
If the Children's Privacy Policy at this Web site changes, the revised policy will be posted here. If we make any material changes in our collection, use, or disclosure practices regarding previously collected personal information, we will notify parents of children under the age of 13 regarding such changes and request new parental consent for those new practices.

This Children's Privacy Policy was last updated on April 20, 2000.