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You're never out of touch with LifeScan. Whether for product training, information about diabetes, or assistance locating products, we value our customers and welcome you to contact us any time. If you have an immediate concern about OneTouch® Products, customers in the United States can call 800 227-8862.
You may also search this site, read frequently asked questions, or download an owner's booklet. Customer Service
Contact us if you have a question about OneTouch® Products, blood glucose monitoring, or diabetes in general. Our highly trained representatives are available 24 hours a day, 7 days a week, except Thanksgiving and Christmas Day. In the United States, call 800 227-8862 or e-mail us: CustomerService@LifeScan.com. Outside the United States, please contact your local country office directly.
Health Care Professional (HCP) Line
LifeScan offers specialized services for institutional personnel, diabetes educators, and pharmacists who use LifeScan Products in a medical setting. In the United States, call 800 524-SCAN (7226). Or visit our Professionals section. 
Software Technical Support Line
Toll-free support for OneTouch® Diabetes Management Software is available Monday - Friday, 5:00 A.M. - 6:00 P.M. Pacific Time. In the United States, call 800 382-SCAN (7226). Online, you'll also find OneTouch Software available to upgrade at no charge, and technical support resources.
SERVICO Line
Toll-free service in Spanish is available 24 hours a day, 7 days a week, to customers living in the United States, Puerto Rico, and Mexico.
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This site is intended for visitors from the United States and published by LifeScan, Inc., which is solely responsible for its contents.